Privacy policy.

FishFrenzy Bait Co – Privacy Policy

Last updated: 25 August 2026

FishFrenzy Bait Co respects your privacy and takes reasonable steps to protect the personal information you provide to us.

Information we collect

When you place an order or contact us, we may collect:

Name
Billing and delivery address
Email address
Telephone number
Order details
Payment and transaction information
Information you provide when contacting us

We may also collect limited technical information relating to your device and use of our website.

How we use your information

We use your information to:

Process and fulfil orders
Process payments
Arrange deliveries
Provide order and tracking information
Respond to enquiries
Deal with complaints
Prevent fraud
Maintain business records
Meet legal, accounting and tax requirements
Improve our website and services

Shopify, payment providers & couriers

Our website is operated using Shopify.

Payment information may be processed by the payment providers available through our website.

We may share necessary customer information with courier and delivery providers so that your order can be delivered.

We may also use other third-party services necessary to operate our website and business.

Marketing

If you choose to receive marketing communications from FishFrenzy Bait Co, we may contact you about products, promotions and new stock.

You can unsubscribe from marketing communications at any time.

Our website uses cookies and similar technologies to operate correctly, remember preferences and understand website usage.

Where required, consent will be requested before non-essential cookies are used.

How long we keep information

We retain personal information only for as long as reasonably necessary, including where required for legal, accounting, tax or business purposes.

Your rights

Depending on the circumstances, you may have rights relating to your personal information, including requesting access to, correction or deletion of your information, or objecting to certain processing.

Contact

For questions about how we use your personal information:

Info@fish-frenzy.co.uk

Complaints

If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve the matter.

You may also contact the Information Commissioner’s Office (ICO).

Changes

We may update this Privacy Policy from time to time. The latest version will be published on this website.